Work Hours: 8:00 a.m. – 4:30 p.m.
Hourly Position/Full-Time
Pay: $17-$18 per hour
Location: Sacramento, Close to Freeway 50 and Bradshaw
Responsibilities
• Generates and prepares standardized COBRA eligibility letters, enrollment packets, reports and other correspondence
• Processes in-coming documentation, premium payments and eligibility reporting for clients and vendors using internal databases and information systems
• Mediates with internal administrators, client/brokers and insurance providers regarding administration of client plans
• Responds to in-bound calls and email from clients and their employees
• Research benefit eligibility issues and carrier billing discrepancies
• Ensures accurate processing of transactions
• Drafts correspondence and reports
• Prepares monthly eligibility reporting for clients and vendors.
• Coordinate with Cafeteria Plan Administration department to ensure seamless service of mutual clients.
Preferred Qualification
• Knowledge of Federal & State COBRA and HIPAA rules
• Minimum 2-3 years industry experience
• Accounting experience preferred
• Experience in a customer service call center environment
• Excellent mathematical and analytical skills
• Excellent communication and organizational skills
• Dedicated team player, demonstrating initiative and independence
• Excellent time management skills and the ability to manage multiple tasks
• Microsoft Office skills a must
• Bilingual Spanish speaking preferred but not required.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.