A mission-driven organization focused on member services and community impact, is seeking a dynamic, detail-oriented individual to join our team! Under the general supervision of the Chief Financial Officer, the Capital Region SBDC Director is responsible for managing and directing all functions of the SBDC. This position oversees staff and contract consultants, and is responsible for developing, implementing and evaluating programs designed to provide business advising and training to small business owners. Work includes fiscal management, grant and contract administration, and a high level of interface with the public. The SBDC Director will represent the SBDC program at a local and regional level within the economic development and business communities.
Essential Responsibilities include the following. Other duties may be assigned.
Exemplify Metro Chamber’s Mission Vision and Values by exceeding internal and external company goals and expectations through collaboration, growth orientation and impact over ego.
Plan, develop, implement, manage and evaluate the delivery of services to small businesses and entrepreneurs in in the Capital Region. Establish SBDC work standards and priorities.
Establish and work with a local SBDC Advisory Council to set priorities and strategies.
Responsible for the Capital Region SBDC meeting and/or exceeding annual performance objectives. Review and prepare analysis of the SBDC activities, costs, and operations to determine progress toward goals. Work with Regional Director and other management staff to review achievements and discuss required changes in goals or objectives.
Prepare and review ad hoc, quarterly and annual reports and studies.
Negotiate cooperative and contractual agreements between SBDC and local partner entities.
Supervise, train and evaluate the performance of assigned staff and independent contractors serving as SBDC business advisors. Conduct regular staff and advisor meetings.
Create, deploy and manage a work plan for the Capital Region SBDC Center that correlates to the Northern California SBDC regional strategic plan. Participate on regional strategic planning committees.
Attend regional SBDC meetings and events held throughout Northern California. Represent Capital Region’s interests in regional SBDC planning activities.
Regular engagement within business, economic development, and finance communities. Work to further develop the small business ecosystem in the area.
Provide leadership in the community around small business development and help to build, sustain, and expand partnerships. Act in an entrepreneurial manner to create opportunities and build resources for the Capital Region SBDC and the small businesses it serves.
Initiate, build and maintain relationships with key stakeholders to include city and county economic development entities.
Promote SBDC activities. Develop, implement and evaluate an outreach plan for the SBDC including strategies for program promotion to attract clients and engage stakeholders.
Coordinate program activities, trainings, seminars, and conferences with community partners and other SBDCs.
Manage the Center budget and resource allocation in line with state and federal contract requirements.
Work in coordination with the NorCal SBDC Headquarters located in Arcata, CA.
Set an example for others and presenting oneself in a professional manner that is reflective of our company’s core values by performing all duties assigned in accordance with legal regulations and requirements
Effectively manages employee performance by consistently providing constructive feedback, taking a collaborative approach to employee development, and administering necessary training including evaluations and performance improvement plans. Hold team accountable and ensure the Company’s core values and performance standards are met.
Manage labor audits and review staff scheduling to ensure efficiency
Manage employee attendance and tardiness for accountability, and to ensure appropriate staffing levels are obtained; run regular attendance reports and administer progressive disciplinary action, if necessary.
Monitor and consistently enforce all Meal Break and Rest Break policies for staff; review scheduling of meal breaks, ensure meal breaks are provided timely, and audit meal break time keeping for accuracy.
Communicate with staff on any on changes or updates to Company policies or procedures, and train accordingly.
Develop departmental training material based on current workforce skillset, manage training schedules, and forecast future training needs to meet company goals.
Bachelor's degree from four-year college or university and five years related experience and/or training; or equivalent combination of both.
Experience in the area of economic development, or public policy and advocacy experience as related to economic development.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Knowledge of Internet software, Drop Box, Google Docs and Microsoft Office suite software.
Capable of traveling overnight multiple times per year.
If you are interested in this job opportunity, please submit your resume in response to this ad. All resumes must be in the form of an attachment or it will not be reviewed.
Our company is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
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