JOB TITLE: SENIOR TECHNOLOGY ANALYST
LOCATION: SAN FRANCISCO, CA
JOB OPENING: 4634
The Judicial Council is transforming ways attorneys, justice partners, and the public conducts business with the California courts, the largest court system in the nation serving over 39 million residents. The Information Technology office is responsible for introducing new technologies and electronic services to achieve the goal of a digital court. The office is directly responsible for the development, acquisition, implementation and support of automated systems in the appellate courts, trial courts and the Judicial Council.
Working in support of this mission, the Senior Technology Analyst designs, implements and maintains the local and wide area network infrastructure that supports the Judicial Council, District Courts of Appeal, and the Supreme Court. Additionally, functions as an infrastructure expert and serves as the escalation point for higher-level issues.
The successful candidate will be expected to work in the San Francisco or Sacramento office.
• Manage and administer Cisco firewalls, routers, data switches and wireless access points supported locations.
• Perform network operating system updates and upgrades.
• Install, maintain and periodically refresh network equipment and components.
• Research, recommend and implement new technologies, designs and configurations for assigned systems.
• Provide subject matter expertise and guidance on the adoption of new technology and make appropriate recommendations.
• Create project plans and schedules; and coordinate with peers on network related exercises.
• Provide network support for the integration of services such as server & desktop virtualization, cloud hosting, and Office 365.
• Advise IT management on best practices to implement, administer, document, and maintain network related security functions and controls.
• Provide direction on MPOE, wiring closet and computer room design, cabling requirements, and power/UPS requirements.
• Adhere to and enforce compliance with the judicial branch security framework.
• Document and perform knowledge transfer to peers on security updates.
• Provide, document, and test disaster recovery capabilities for designated systems.
Bachelor's degree preferably in computer science, information systems, or a related field, and five (5) years of experience maintaining complex infrastructure with extensive knowledge in assigned area of expertise such as servers, hardware, operating systems and/or network operating systems, network hardware, telecommunications, and security.
Additional related experience and/or education may be substituted on a year-for-year basis. Possession of a Bachelor's degree in computer science, information systems, or directly related field may be substituted for one of the years of required experience.
Two years as a Technology Analyst with the Judicial Council of California or two years of experience performing the duties of a class comparable in the level of responsibility to that of a Technology Analyst in a California state government entity.
• Logical and physical network design;
• Data communication concepts and principals;
• Firewalls, IDS/IPS, VPN;
• VoIP and SIP;
• Backup and recovery;
• nMap, Wireshark and other platform independent tools;
• E-Mail and LDAP protocols;
• Storage protocols, as assigned;
• Virtualization technologies, as assigned;
• Scripting languages, as assigned;
• Best practices and emerging technologies in assigned area;
• Project management principles and techniques;
• Principles and practices of assigned hardware and software troubleshooting and analysis;
• Infrastructure and communication protocols;
• Tools for diagnostics and repair;
• Technology support escalation protocols;
• Applicable work rules and policies; and
• Applicable business equipment and desktop applications;
• Network documentation, configuration, maintenance and diagnostic procedures;
• Project development and management.
• Understanding of system and application issues in order to resolve functional issues;
• Applying initiative and creativity to technical problem-solving;
• Project management, organization, and logistics;
• Monitoring and researching industry trends;
• Understanding and planning system testing;
• Applying tools for diagnostics and repair;
• Understanding and interpreting technical information and manuals;
• Learning new technologies, systems, and software quickly;
• Maintaining and updating technical documentation and logs;
• Preparing reports;
• Utilizing a computer, relevant software applications, and/or other equipment as assigned;
• Effectively communicating; and
• Maintaining effective working relationships with colleagues, customers, and the public.
HOW TO APPLY
To ensure consideration of your application for the earliest round of interviews, please apply by 5:00 P.M. on March 7, 2018. The position will stay open until filled. This position requires the submission of our official application and a resume.
To complete an online application, please visit our website at www.courts.ca.gov/careers and search for Job Opening 4634.
To obtain a printed application, please download a copy from the Careers page on our website at www.courts.ca.gov/careers, and under the Special Access section, click on the Employment Application link.
Judicial Council of California
455 Golden Gate Avenue, 5th Floor
San Francisco, California 94102-3688
415-865-4272 Telecommunications Device for the Deaf
Please refer to "Senior Technology Analyst, Job Opening # 4634" on your application materials and all correspondence.
The Judicial Council provides reasonable accommodation to applicants with disabilities who request such accommodation. Reasonable accommodation needs should be requested through Human Resources at (415) 865-4260
Please note: If you are selected for hire, verification of employment eligibility or authorization to work in the United States will be required.
• Health/Dental/Vision benefits program
• 13 paid holidays per calendar year
• Choice of Annual Leave or Sick/Vacation Leave
• 1 personal holiday per year
• $130 transit pass subsidy per month
• Pre-Tax Parking Savings Program
• CalPERS Retirement Plan
• 401 (k) and 457 deferred compensation plans
• Employee Assistance Program
• Basic Life and AD&D Insurance
• FlexElect Program
• Long Term Care Disability (employee paid/optional)
• Group Legal Plan (employee paid/optional)
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The Judicial Council of California Is an Equal Opportunity Employer.
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