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Customer Service Representative (Sacramento)

Keystone Door and Building Supply

compensation: $19-$23
employment type: full-time
job title: Customer Care Representative

Overview:
Interfaces with homebuyer and trade partners to perform final orientations and diagnose, schedule and complete warranty service work
Responsibilities
- Respond to customer inquiries in a professional and rapid manner
- Provide information about products and services to customers
- Handle and resolve customer complaints or concerns with patience and empathy
- Perform data entry tasks accurately and efficiently
- Maintain customer records by updating account information
- Follow communication scripts and guidelines to ensure consistent and quality customer service
- Collaborate with team members to achieve individual and team goals

Experience
- Strong customer service skills with the ability to effectively communicate with diverse customers
- Bilingual proficiency in English and Spanish is a plus
- Excellent phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and computer skills

This is an exciting opportunity for individuals who are passionate about providing exceptional customer service in a fast-paced environment. We offer competitive pay, and opportunities for career growth. If you are a motivated team player with excellent communication skills, we would love to hear from you.

Apply now to join our dynamic team!
  • Principals only. Recruiters, please don't contact this job poster.

post id: 7747727493

posted:

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