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favorite this post Customer Service Reps Needed Folsom, CA - Hiring Now (Folsom, CA) hide this posting unhide

compensation: $13.00/hr. ($13.50/hr. for Bilingual Spanish, Vietnamese, Tagalog, Laotian, Korean, Cantonese, Hmong, Mandarin, or Cambodian)
employment type: full-time

We are currently working with a reputable company in efforts to fill several Customer Service Representative Positions in Folsom, CA. Details of this position are listed below. If you are interested in and qualified for this position, please submit a copy of your resume to Kyle.Heuer@Randstadusa.com with "Folsom CSR" in the subject line. Applicants who do not submit a resume will not be considered for this position.

Job Title: Customer Service Representative

Duration: This is a 2 year temporary project

Location: Folsom, CA 95630

Start Date:

January 22nd, 2019

Hours:

Flexibility to work an 8 hour shift between the hours of 7:00AM-7:00PM Monday-Friday

Pay:

Customer Service Representative:
$13.00/hr. ($13.50/hr. for Bilingual Spanish, Vietnamese, Tagalog, Laotian, Korean, Cantonese, Hmong, Mandarin, or Cambodian)

Responsibilities:

• Provides callers with an unbiased presentation of programs to assist customers with application and eligibility requirements and program questions
• Ability to take appropriate action based on the results of member information that has been screened against external state/federal databases.
• Complete the eligibility determination process.
• Generate case disposition letters
• Assists callers in problem resolution, as needed.
• Performs data entry functions with the use of imaged documents.
• Responds to customer phone inquiries in a prompt, courteous, professional and concise manner.
• Communicates effectively with management.
• Meets all standards established for this position
• Performs other duties as may be assigned by management.

Qualifications:

• 2 years of customer service call center experience is preferred
• High school diploma or equivalent
• Must have the ability to type a Minimum 30 WPM typing speed.
• Must be willing to complete the necessary pre-employment assessments in a timely manner

If you are interested in and qualified for this position, please submit a copy of your resume to Kyle.Heuer@Randstadusa.com with "Folsom CSR" in the subject line. Applicants who do not submit a resume will not be considered for this position.

Kyle Heuer
Kyle.Heuer@Randstadusa.com
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6791003001

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