Home Instead Senior Care® is looking for a steady multi-tasker to join us in our mission to enhance the lives of aging adults and their families. This Scheduling Coordinator role connects our caregiving workforce with our senior clients and is expected to perform a variety of duties in the coordination of scheduling service for clients. The Scheduling Coordinator is responsible for scheduling clients and CAREGiversSM in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships.
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Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
Must have the ability to work independently, maintain confidentiality of information and meet deadlines.
Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills.
Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.
Enter and maintain accurate client and CAREGiver records in the software system.
Increase client loyalty to Home Instead Senior Care by utilizing the consultative sales process to better meet our current client needs.
If you thrive in a fast-paced, high-pressure environment, this job is for you!
Do you have these qualities?
· Strong communication skills
· Supervisor skills
· Proactive follow up skills/Organizational skills
· Ability to handle fast paced environment
· Ability to multi-task
· Proficient data entry skills
· Ability to have a flexible work schedule
· And the most important; the ability to Build Relationships with clients, CAREGivers and with your office colleagues.
Health Benefits, 401K, Paid Holidays and Vacation