Taxes 'N Books, Inc. is currently seeking a professional and friendly Front Desk Receptionist to join our team. We are a year round busy tax business that offers a wide variety of services to our clientele. This is a full-time position if fulltime 40 hours. Work schedule would be Monday through Thursday 9am to 5pm with an alternating Friday and Saturday schedule 9am to 7pm. Overtime is required for January through April. Our office is successful due to our team work. It is important that you can work in an team environment. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring smooth operations at the front desk. This role requires strong communication and organizational skills, a professional demeanor, and the ability to handle multiple tasks efficiently.
Primary Job Duties:
Greet and welcome clients warmly and assist them with check-in
Manage several incoming phone calls using phone systems, directing calls to appropriate personnel.
Maintain an organized filing system for documents and records.
Schedule appointments and manage calendars for staff members.
Assist with administrative tasks such as data entry, typing, and maintaining office supplies.
Handle inquiries and provide information about services offered.
Ensure the front desk area is tidy and presentable at all times.
Support office management functions as needed to enhance operational efficiency.
Qualifications:
Experience as a receptionist or in a similar clerical role is preferred.
Strong organizational skills with attention to detail.
Proficiency in using computer systems and software applications.
Excellent verbal and written communication skills.
Ability to multitask effectively.
Professional demeanor with a customer-oriented approach.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 hours per week Plus overtime from January through April
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday through Thursday 9am -5pm
Fridays 9am - 3:30pm (6pm during tax season)
Saturdays during tax season 9am - 6pm
Weekends as needed during tax season.
Customer service: 2 years (Preferred)
Work Location: In person